[Svjen-list] SVJEN：Best Practices in Cross-Cultural Business Communicationのお知らせ

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■-■-■-Best Practices in Cross-Cultural Business Communication-■-■-■

What every foreign company should know about doing business in the United
States

September 23, 2009, 6-8:30pm
Network Meeting Center

5201 Great America Parkway
Santa Clara, CA 95054

When setting up a business outside of one's home country, issues such as
real estate, legal, and human resources can be difficult to manage - and
managing the different cultural approaches to these aspects of business can
be even more challenging.

We invite you to hear the journeys of international companies who have set
up operations in the United States and continue to operate successfully
here. They will share how they overcame obstacles and learned to
communicate effectively across cultures. Additionally, three experts
specializing in European and Asian communication patterns will discuss the
theory behind these cultural differences and provide tips on how to improve
cross-cultural business communication.

Participants will learn:
1.    How to successfully recruit, interview, and hire US staff/employees
2.    How to negotiate with vendors/suppliers
3.    Relationship-building with American customers and how to win them
over
4.    How to convince, criticize, or reach agreement with US business
partners

Moderator: Omar Mencin, CEO, US Market Access Center

Panelists:
Peter Bostelmann, PMP, Program Delivery Manager, SAP
Diana Ross, Director, Human Resources, NAMCO BANDAI Games America
Melissa Lamson, President, Lamson Consulting, Global Diversity Management
Rochelle Kopp, Managing Principal, Japan Intercultural Consulting
Matthew A. Goodin, Epstein Becker & Green, P.C.
Sean DeBruine, Partner, Alston & Bird LLP,

Who should attend: Employees or manager from foreign countries who need to
make decisions about setting up operations in the United States.
Trade commissioners and business development representatives from
international agencies in the Bay Area.
Tech entrepreneurs who are looking to break into the US market with a
product or an idea.

Format: 6pm-7pm: Registration and networking
7pm-8pm: Panel discussion
8-8:30pm: Networking

Cost: $30.00
Register:  http://usmacbuscomm.eventbrite.com/

Please join us for this enlightening event on communication best practices
across cultures!

Speaker Bios:

Diana Ross, Senior Director of Human Resources, NAMCO BANDAI Games America
Diana is responsible for NBGA's staffing, benefits and compensation,
employee relations, communication, organization and leadership development,
rewards and recognition. NBGA is known for its diverse video gaming product
line. A few of the titles are PacMan, Soul Calibur, Tekken, Afro Samurai
and We Ski and Snowboard.
Prior to joining NBGA in 2007, Ms. Ross served as Director of Human
Resources at Digital Impact for six years. Prior to that, she spent several
years with Oracle. Her portfolio has included a wide range of HR
assignments including multiple M&A activities. Diana received her bachelor
of science degree from the University of Missouri, Columbia.

Melissa Lamson, President, Lamson Consulting, Global Diversity Management
Having recently returned to the U.S. after a ten-year stint of consulting
in Europe, Melissa Lamson has been a pioneer in Global Diversity and
Intercultural Management and has run projects in over 30 countries. She
works with governments, non-profits, SMEs, large multinationals, foreign
investors, and C-level executives across all industries. Melissa’s clients
include; 3M, Blackberry, MTV, OMV, Porsche, and SAP and her work consists
of Global Diversity Programs, Leadership Development, Global Talent
Management, Intercultural Training, and Post Merger & Acquisition
Integration. Her most recent ventures have been to advise foreign investors
who want to set-up operations in the Silicon Valley.

Rochelle Kopp, Managing Principal of Japan Intercultural Consulting
Rochelle provides cross-cultural training and human resource management
consulting to Japanese-affiliated companies and joint ventures, as well as
working with American firms that have Japanese customers and suppliers. She
is also a frequent speaker on cross-cultural topics, and is a contributor
to various Japanese publications.
Rochelle is a graduate of Yale University, where she majored in History and
began her study of Japanese, which she reads, writes, and speaks fluently.
Rochelle also holds an M.B.A. from the University of Chicago. In addition
to working with two American international consulting firms, she worked at
the Tokyo headquarters of a major Japanese bank, where she experienced
Japanese corporate culture from the inside. During graduate school she
began the research that grew into her book The Rice-Paper Ceiling: Breaking
Through Japanese Corporate Culture. She has also published twenty books in
Japanese, including Kore de Amerikajin to Shigoto ga Dekiru (Working with
Americans).

Matthew A. Goodin, Immigration Attorney, Epstein Becker & Green, P.C.
Matthew is an Associate in the labor and employment practice in the firm's
San Francisco office. His experience includes: representing employers in
jury trials, mediations, and arbitrations; and advising clients and
litigating matters on a wide range of employment matters, including Title
VII, FEHA, ADA, ADEA, FMLA, wage and hour, trade secret, unfair
competition, and stock option issues. Mr. Goodin has contributed articles
to the State Bar of California's Labor and Employment Law Review, and has
conducted various seminars on employment issues for the Council on
Education in Management and the National Business Institute. Mr. Goodin
volunteers as a docent for San Francisco Museum of Modern Art..

Sean DeBruine, Partner, Alston & Bird, Intellectual Property Litigation
Group
Sean represents international clients in patent, copyright and trade secret
disputes involving a variety of technologies at Alston & Bird. He has
particular expertise conducting trials before the U.S. International Trade
Commission and the Court of International Trade, where he represents Asian
clients in disputes concerning importation of foreign goods. Sean also
counsels clients and negotiates with opposing parties to resolve disputes
without recourse to costly litigation. Before entering the legal field, he
held a number of management positions with Charles Schwab Corporation..

Peter Bostelmann, Program Delivery Manager at SAP America, Inc.
As Program Delivery Manager of the Program Management Office of SAP
America, Peter Bostelmann is responsible for providing leadership, guidance
and oversight on project management standards and tools in the field
organization of SAP Consulting. Previously, Peter held various Project- and
Program Management roles at SAP Consulting in North America and formerly in
Europe. He joined the company in Germany in 1999. Amongst others he was
responsible for acquisition, negotiating and managing several domestic and
international SAP implementation projects. He created strong and lasting
relationships with assigned customers, while maintaining a high degree of
customer satisfaction. Peter began his career at Deutsche Shell AG, as an
internal consultant in 1997. He holds a diploma of Industrial Engineering
and Management from the Technical University of Hamburg-Harburg and
University of Hamburg, Germany.

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