[Scons-users] [Scons-dev] Feedback on issue creation template

[Bill Deegan]

Mats,

The template is a list of recommended information.
Not mandatory.

All the requested information is to make it easier to reproduce and then
fix the issues..

Otherwise I end up asking for all that information when they file a bug
anyway.
At least this way they know what info we'd like to have.

-Bill

On Tue, Mar 20, 2018 at 4:59 PM, Mats Wichmann <mats at wichmann.us> wrote:

> On 03/20/2018 02:46 PM, Bill Deegan wrote:
> > Gary,
> >
> > Updated per your comments.
> >
> > -Bill
>
> >>>>> Greetings,
> >>>>>
> >>>>> I've just added an issue creation template to Github.
>
> <opinion-based-content>
>
> I'll just add so it's been said: asking for more details may or may not
> make a better bugreport. What is does do is increase the barrier to
> getting the issue filed in the first place (illustration: a project I'm
> on has a Jira tracker instance that has a number of mandatory questions
> that are really useful if the bug were being reported against a
> malfunction of distributed binaries, such as OS/Version combination,
> hardware platform, reproducibility %, etc., but at this stage there is
> no binary distribution so the vast majority of bugs are actually filed
> against the sources; thus the "fill in all mandatory fields" requirement
> just becomes an irritant). Bug triage can always ask for clarification,
> if I'm a project maintainer I just want to get stuff captured. note how
> many projects are now starting to auto-file bugs - with user consent up
> front, of course :) - when something goes wrong, even if it means many
> many duplicate instances being filed.
>
> </opinion-based-content>
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