[kj] Wiltern Los Angeles Ticket Warning

[Christof hamille]

This is exactly what happened to us in NYC too.  If you bought a deluxe ticket make sure they give you the CD AND give them your mailing address to get your posters or wahtever.


> From: planetary at socal.rr.com

> To: gathering at misera.net

> Date: Fri, 10 Dec 2010 10:28:17 -0800

> Subject: [kj] Wiltern Los Angeles Ticket Warning

> 

> Anyone who bought tickets for The LA Wiltern show way the fuck back last December when the show originally went on sale take

> heed....

> 

> Unless you have a hard ticket that was sent to you (and you have it in hand, you will need to call Ticketmaster/LiveNation asap.

> This means you have a PDF file "print at home" order.  Even if you originally printed the ticket right after you placed the order

> and still have that dusty print out.  Apparently, because the event code was changed or some bullshit when the show was reschedules

> from June 6th to Dec 18th, it's very debatable whether the barcode is valid when the ticket will be scanned the night of the show.

> This is according to the Live Nation CSR I talked to today and may only apply to the LA show (I don't know what if any problems

> people who bought tickets last year have had with other shows on the US leg).

> 

> I never printed my ticket when I bought it online the original on sale date last December and when I went to access the link, it was

> dead and the order didn't even show up on my TM/LN account ticket order history.  I called Ticketmaster/LiveNation's so-called

> customer service and spent nearly an hour this morning getting bounced around from CSR to CSR 'til someone finally was able to pull

> the info of my original order.  To compound matters, I long ago cancelled the credit card I bought the ticket with (due to the

> interest rate getting hiked to 29%).  

> 

> What she did was set it up so there's a hard ticket supposedly waiting for me at The Wiltern will call office the night of the show.

> Fortunately, I only need ID to pick up the ticket. Considering what a clusterfuck this has been so far, I'm pretty nervous that

> there'll be an actual ticket waiting for me and I'm not gonna be happy if I gotta buy another ticket that night.

> 

> If you have a "hard ticket," that is one that was mailed to you from TM, you're probably ok.

> 

> The number to call is: 888-598-4299 (7am - 9pm) East Coast hours

> 

> Expect to spend about 20 - 60 minutes on the phone.  You must have your Order Number (12XXXXXXX) and the Box Office code (2439XXXX)

> found on your original e-mail TM sent you when you placed your order when called TM/LN.  Have that info handy when you pick up your

> ticket at The Wiltern the night of the show.

> 

> Good luck!

> 

> T.B.

> 

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